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Battery Says Charged - App Is Red & Says Needs Charging

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Suenew
Follower
Follower

Arlo Pro I have charged my battery, it is showing solid blue dot, but it’s still RED on my app and saying the battery needs charging. I even charged the extra battery that came with my kit and it shows a solid blue dot but the app still says battery needs charging. I’ve looked all over for a phone #, email or live chat and all I find is this community....so help please

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TomMac
Guru Guru
Guru

Try and reboot the base via the power button... this will usu fix that issue.

OR

Force stop the app and restart

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