Arlo|Smart Home Security|Wireless HD Security Cameras
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Basic station is offline

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  • ‎2017-02-27 01:03 PM
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petersdimitri
Aspirant
Aspirant
‎2017-02-27 01:03 PM
Hi,
Somehoww the basic station is offline altough all 3 lights are green. But in the app iT says offline. The camera's are working and clips are stored in the library.

How Can I solve this?

Best regards,
Dimitri
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steve_t
Master Master
Master
‎2017-02-27 01:08 PM

Probably best to restart the base station and see if that makes a difference

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petersdimitri
Aspirant
Aspirant
‎2017-02-27 11:54 PM
Turned iT of and on. No difference. Do I need to reset? I am afraid that I lose all my settings then. But if iT will solve this I will try.
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jguerdat
Guru Guru
Guru
‎2017-02-28 05:00 AM

Yes, a reset will cause all settings to revert to default.  If you decide to do this, note your settings, modes and ruls as well as the schedule to speed the rebuilding process.

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  • ‎2017-02-27 01:03 PM
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