Arlo|Smart Home Security|Wireless HD Security Cameras

Base station not connecting.

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Hi.

I got an Arlo today, three cameras. It was set up really easily, but the base station won’t stay connected. I have it plugged in directly to my broadband router (TalkTalk) which has been factory reset.

The middle light is often orange, sometimes off entirely. I’ve tried resetting etc, no joy.

I have an Apple AirPort Extreme set up also to allow for other devices to connect. Disconnecting this makes no difference. Connecting via it works for a few minutes.
Model: VMB3000 | Arlo Base Station
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Master Master
Master

The middle light is the connection to the Arlo servers. It needs to stay green. How fast is your connection? Have you tried a different port and/or ethernet cable?