Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro not showing base station (but showing cameras)

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Hi,

 

In the IoS App my cameras show fine and I can set a mode and Arlo works. What doesn't work anymore is that I cannot see the base station in my devices overview. When going to sort my devices I also cannot drag my base station to the top of the list anymore but it always immediately pops back down (it will not persist even before saving).

 

In the arlo website I also cannot see my base station in the device order anymore.

 

Please advise how I could get my base station back into my device overview.

 

Regards,

 

Pascal

Model: VMC4030| Arlo Pro Wire-Free Camera
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The base station or more correctly, the siren was previously listed in the devices list. A lot of people complained that the siren was too easily triggered to it was moved out of the list and now exists in a drop down menu in your app. In the web browser, there's a separate alarm bell icon.

These are images from my Android phone but I believe the iOS drop down menu is similar.

You base station and siren should still exist as they had in the Settings > My Devices menu

 

Screenshot_20180312-083441.jpgScreenshot_20180312-083454.jpg