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Base Station VMS4430-100NAS not detected

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coral670
Aspirant
Aspirant

my power light is amber the lights go green for a few seconds then back to amber my pnone can not detect it  i have removed the  devices pushed reset unplugged it nothing seems to help what else can i try

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @coral670

 

When did this issue first occur?

coral670
Aspirant
Aspirant

3 days ago it is still not working

ShayneS
Arlo Moderator
Arlo Moderator

Did you factory reset the base or did you reboot it with the power button? I would suggest contacting Customer Support for further assistance. I have provided the link here for you. Arlo Tech Support