Arlo|Smart Home Security|Wireless HD Security Cameras

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TLCRoses
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Follower

The Camera Positioning Mode and the Motion Detection Test both indicate Busy for one of the cameras -- the other three work just fine.  I'm not able to turn off those settings.  Clicking anywhere around those areas does nothing.  The camera will not connect to Live Mode, nor will it record.  I have tried removing the device, and re-adding, and  I have swapped batteries with another device.

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TomMac
Guru Guru
Guru

try and restart the base by the power button ( off-on )

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Geomol
Initiate
Initiate

Help!

My camera is stuck in positioning/motion detect busy mode. I have tried taking out bateeries (several times) replacing batteries (several times) switiching off base station, removong and reinstalling device several times. Still will not remove from the busy setting.any more suggestions.

Thanks

 

jguerdat
Guru Guru
Guru

That sounds like a display issue, not camera. Have you tried logging out and back in as well as using both a computer browser and the app?

Geomol
Initiate
Initiate

Thanks i think you are roight as the display on my phone app is OK. Need now to address the display on my ipad.

Thanks again for the suggestion.  Dan

 

jguerdat
Guru Guru
Guru

Try rebooting the iPad and reinstalling the app.