Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo update 2.4.7 causing motion detection lock failure

Reply
Discussion stats
  • 1 Reply
  • 1435 Views
  • 0 Likes
  • 1 In Conversation
1MC
Aspirant
Aspirant

Iphone X on iOS 11.2.6

ARLO app ver.2.4.7

ARLO Pro system base station model VMB4000

 

My issue with the recent update is that motion alert detection is getting stuck with each motion alert.  For example, motion is detected, the motion alert running man symbol lights up amber and stays stuck that way.  This results with cameras failing to detect further motion.  The only work around I have noticed, is clicking live On/Off for each camera to get the motion detection unlocked.

1 ACCEPTED SOLUTION

Accepted Solutions
1MC
Aspirant
Aspirant

Update:

 

I unplugged my Arlo base station and restarted the base station.  This helped to correct the motion detection lock failure problem.

View solution in original post

1 REPLY 1
1MC
Aspirant
Aspirant

Update:

 

I unplugged my Arlo base station and restarted the base station.  This helped to correct the motion detection lock failure problem.