Arlo|Smart Home Security|Wireless HD Security Cameras
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G1g1
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‎2019-02-07 10:52 AM

I have noticed a few days now that my Arlo is not recording some videos. I've rebooted the base, modem,camera and firmware is update. The camera is on motion detect mode but for some reason it does not capture all it detects. I'll have a push alert that says motion and I'll have an screen shot of the actual video but if I go ahead and play the video it is not there even if I wait for a few minutes. My phone app will have a pending alert but no video will show.

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ShayneS
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‎2019-02-08 02:00 PM

@G1g1

 

Is this issue occurring on the web portal as well?

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