Arlo pro one camera that repeatedly goes offline?

[Jberner258421]

I have one camera that repeatedly goes offline? I’ve Synced the camera three times since I purchased it yesterday. Getting really frustrated. This camera is also the closets camera to the base station. Ideas please before I return and go with Drop Camera Thanks

[TomMac]

Try and swap the trouble camera with one working...see if the issue follows the camera or it's the location.

[Jberner258421]

It’s the camera! When I connect it to the power source it comes right back online. The minute I unplug it from power, offline! I’ve tried to re sync the camera to no avail. So frustrating

[jguerdat]

Why beat yourself up?  Swap at the store or open a case with support here.

[Jberner258421]

Netgear is sending me a new camera that I had to pay $16.00 dollars to get. They said it was a hardware issue with that camera.