Arlo pro hd.

[Snoopy12]

I have owned my cameras for less than a year. I bought the three year protection plan and have hit dead ends everywhere I turn. My batteries will not charge anymore. Can anyone help? Thanks.

[TomMac]

Read this,...  https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

[Snoopy12]

Thanks. This did not work either.

[jguerdat]

Then you'll need to open a case with support:

https://www.arlo.com/en-us/support/contact.aspx

[TomMac]

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@Snoopy12 wrote:
. I bought the three year protection plan

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As mentioned, the warranty is one yr, so file a report

As to the 3 yr protection plan, is that the store's or Arlo's ( didn't think Arlo had one )... either way for that you'd have to file accordingly