Arlo|Smart Home Security|Wireless HD Security Cameras

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Ashkumar
Aspirant
Aspirant

I have arlo pro. I have used for 4 yrs without any subscription.

suddenly I have been asked to subscribe since 6/27/23. why?

4 REPLIES 4
jguerdat
Guru Guru
Guru

There have been a few reports here of this happening. You shouldn't need a subscription but if you have activity zones defined and the cameras are not connected to AC power I could see this message popping up. Removing the zones should clear the message.

Ashkumar
Aspirant
Aspirant

Iam unable to access my camera as it says that it is 'inactive'. So I dont know if 'activity zones ' are there or now.

I feel that this could have happened when I inadvertantly signed for a free subscription for premium which then expired after a month.

Ashkumar
Aspirant
Aspirant

will removing all devices and adding them again will help?

jguerdat
Guru Guru
Guru

Can't say for sure since no one has suggested that as a workaround. You can certainly try but it may just be futile.