Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Arlo pro camera incompatible charger error. Second time this is happening.

My Arlo Pro is showing incompatible charger error.  I had issues with this camera (I only have 1 camera) and was sent a new charger and cable which temporarily fixed the issue.  I did no use the camera for 4 months due to it not working, I assumed it was the cable again.  When I traveled back to the property, I ordered another new Arlo cable and charger.  Now I receive incompatible charger error and battery is draining.   I have rebooted, turned off and on, pulled battery out of camera, checked connection to charger and camera, and unplugged cable nothing is working. 

Model: VMC4030 | Arlo Pro Wire-Free Camera
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Arlo Moderator

Re: Arlo pro camera incompatible charger error. Second time this is happening.

Hey Fegli,

 

Have you contacted the Support Team regarding this? You'll find several ways for contacting support in the provided link.

 

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