Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo pro base station keep going offline

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  • ‎2017-04-06 03:36 PM
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Damianlakhan
Follower
Follower
‎2017-04-06 03:36 PM

The base keeps going offline every two or three minutes and comes back on within a minute, the cameras goes offline at the same time.

 

 

Any suggestion?

 

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jguerdat
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Guru
‎2017-04-06 05:39 PM
Power cycle the base. Open a case with support using the Contact Support link at the bottom here.
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33dd
Aspirant
Aspirant
‎2017-07-12 06:52 PM
Power cycled base, still doing same thing
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jguerdat
Guru Guru
Guru
‎2017-07-13 04:26 AM

What do the base LEDs show when this happens?  It sounds like a hardware problem so opening a case would be needed.

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