Arlo pro VMB4000 Can't get iPhone to detect arlo pro

[rebelsgirl]

I just got a iPhone 7. I downloaded the app to my phone and logged in. When I go thru the setup I can't get my phone app to detect the cameras. Please advice. Thanks!

[TomMac]

Is your phone on the same wifi network during setup?

[rebelsgirl]

Yes. I turned off data so it would only use wi if. It still has not connected. Do others have problems connecting thru their iPhone? Do I have to go back to android to get it to work? I hope not

[TomMac]

No, I don't think you have to go back to android( tho it works too... I run on an iPad and it does so very nicely.

But I will admit, I've always found the t easier to set thing up on a PC computer first and then migrate to the iOS or android

[rebelsgirl · Accepted solution]

I feel really dumb right now. I've been logging on with the email I signed up with on my android (my husbands email) I never could get the invite sent to my phone.

I finally figured out, I was using my email in the app. That's why it wouldn't connect. I sent another invite to my email and low and behold, it found arlo pro.

So thank all of you who answered. I really appreciate it.
It works now! Ha!