Arlo notification showing home and away at the same time

[Bah0482]

Hello. I recently upgraded from an s9 to the note 20. Geofencing is working, but instead of updating the banner when coming or going, I'm getting both. For example I leave at 8am. I get a notification away mode. I return at 9am. I get a home notification. Instead of replacing the away notification, they both show. This did not do this before. Any ideas how to fix.

[ShayneS]

Hi @Bah0482

Do you happen to have a screenshot of these notifications?

[Bah0482]

It is attached in my original poat

[ShayneS]

Hi @Bah0482

Have you tried to remove & re-install the Arlo app and test again? If this does not help, Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

[Bah0482]

You mean have I tried the first step in troubleshooting, yes of course I did

[Bah0482]

Anyone have a fix for this?

[jguerdat]

Does the same thing here on my Pixel 5. WHile it's an extra notification, I don't see it as a major issue.

[ShayneS]

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

[ShayneS]

Hi @Bah0482

Have you updated to the latest version of the Android app v2.23 & try again? Did this solve it?