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Arlo not returning verification by phone - chat doesnt work - model VMB4000

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Billy2
Aspirant
Aspirant

Arlo not returning phone call verification, (I use magicjack internet phone) does it make a difference?  Arlo online chat (no one is home).  Trying to set up 2 step verification.  To start this discussion I needed a label, I put in arlo mobile app.  I dont use a cell phone or the app on a cell phone but only my home computer

4 REPLIES 4
Billy2
Aspirant
Aspirant

Arlo not returning phone call verification, (I use magicjack internet phone) does it make a difference?   Upon putting in my phone number, arlo doesnt respond.  Arlo online chat (no one is home). Trying to set up 2 step verification. To start this discussion I needed a label, I put in arlo mobile app (only because it doesnt accept any other label that I know of) and I dont use a cell phone or the app on a cell phone but only my home computer.  It doesnt explain what a label is.  For 2 step verification by phone, arlo not calling back

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Billy2

 

Have you tried to use the contact information within this link? Arlo Tech Support

 

Hopefully this helps.

Billy2
Aspirant
Aspirant

 Arlo Tech Support didn`t work.

ShayneS
Arlo Moderator
Arlo Moderator

HI @Billy2

 

May I ask what "didn't work means"? I can open the link & select multiple options from my post if that's what you mean.