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Motion detection issues

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  • ‎2020-08-17 08:51 AM
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Echelon89
Aspirant
Aspirant
‎2020-08-17 08:51 AM
We have been having issues with the motion detection on both of our front cameras yet again. Both units are configured with the maximum sensitivity and yet we have a lot of situations that the Cameras are not activating and recording the important events. For example yesterday an amazon package was delivered and only one of the cameras activated right when the person left put drive way, this is completely pointless since we cannot see the person arriving or walking towards our front door. Why is this happening?
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ShayneS
Arlo Moderator
Arlo Moderator
‎2020-08-17 09:06 AM

Hi @Echelon89

 

Please contact the Support Team to further investigate this issue with your motion detection. You will find several options for contacting support in the provided link. Arlo Tech Support

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