Arlo mobil app "unavailable"

[Tomothy1]

Mobil app is saying "We're sorry, Arlo is unavailable. Please try again later." What kind of security are you offering if I can't access the cameras while I am not at home!!!!

[TomMac]

site appears down ..stand by

[TomMac]

all back online try again

[Jonny22]

Still down for me

"please wait..." middle light flashes on arlo.... then "live" button re-appears with no video.

[JamesC]

Jonny22,

Reboot your base station using the on-off button.

Are you still seeing the same behavior?

JamesC

[IrishRose]

I agree "What kind of security are you offering if I can't access the cameras while I am not at home!!!!" Unable to login from app & online gives me a message "you dont have permission to access" Been down for a day now!!! Very disappointed.

[Heavy_D]

I have the VMS4230-100NAS which is not even listed.
Getting same error from the App Evey day now. It worked once the first time I logged in, now nothing.

[hoffertr]

Same here. Only issues with the app..."...currently unavailable" Install/reinstall, reboot etc. 

Works fine online, just the app. Started yesterday as far as I can tell (8/28)

[hoffertr]

BTW, I've had these cameras for a couple years now and never had this issue before. Something changed.

[Heavy_D]

So it just started working, maybe someone is watching these posts or its a coincidence. At least it's working.
Now I need to start a new post about the microphone not working on any device / App, but works fine on the computer.

[go-no-go]

Still not working for us. Live chat is not working either.

From reading this thread, it seems outages are not uncommon. We just purchased a couple set-ups and now reconsidering and going with something more reliable.

[JamesC]

I have not been able to replicate any issues logging in to the Arlo mobile app. Are you still experiencing this behavior?

JamesC