Arlo cant find base station VMB 4500

[H20shocked]

I uninstalled base and cameras yesterday to reinstall, one camera was having issues. Trying to re-install and Arlo can’t find my base station. I have a single light all blue.

[jguerdat]

When you reset the hub, you must also remove all devices from Settings, My Devices before you can claim you hub again.

[H20shocked]

There is nothing showing in settings, zero cameras or base.

[jguerdat]

Try holding the base reset button until the LED flashes amber. Let it reboot to solid blue (~2 minutes) and try again.

[H20shocked]

The same thing can’t find it.

[StephenB]

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@H20shocked wrote:

The same thing can’t find it.

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Try adding the base using a PC browser (my.arlo.com).

[H20shocked]

Same thing.

[H20shocked]

The base station is showing in my networks as Arlo_VMB_4203260@#$

[blhickok]

I am having this same issue. Any resolution?

[ShayneS]

@blhickok

Can you PM me with your admin email contact?

Thanks