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Troubleshooting
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Try logging out and back in as well as trying both the app and a browser. It may just be a display issue.
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Not sure what you mean. The camera is sync'd to the base station? The camera goes offline?
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If the blue LED flashes rapidly, that indicates that the camera has successfully sync'd. So after this, it's not displayed in your My Devices list?
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A bit of a long shot but log out and back in to see if there's a difference.
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Try power cycling your base and trying again. If that fails to work, remove all devices from the app. Then hold a paper clip etc in the reset button on the base until the power LED changes from green to amber. Then wait til the power and internet LEDs are green again. Then open app. Add Device. Base station. Then after adding the base station, try and sync the cameras