Arlo Stopped Pushing Notifications To Phone Model VMB4000

[tosado]

Reading my arlo pro it says model is VMB4000 although its not on the list. I was recieving notificatons on my phone everytime there was motion detected on my cameras for almost a year. All of a sudden about a month ago it stopped. In the settings the notifications are set to which sound it will make, it is ON. I cant figure out why I am not getting the notifications. All settings i have tried are correct on the camera and my phone. It is still detecting and recording, just not notifying me.

[ShayneS]

What firmware version is your base station running? What device/model/os are you using? Have you tried to remove & re-install the Arlo Mobile App?

[JoeCymru]

Android? You need to insure you have given Arlo phone permission under Settings>Apps>Arlo>Permissions. If the phone permission is off you will not get push notifications.

[tosado]

Thanks after uninstalling and reinstalling it did ask me about the permissions and now it is working, thanks

[tosado]

thanks after i uninstalled and reinstalled i figured out is was permission needed to be granted. Not sure how it was changed but its fixed now, thanks again!!

[Addyhash]

thanks!!

just brought a new phone and i was't receiving notifications either.

i think it's a glitch in the app during first install, as the fingerprint unlock request request popps up over the permission access pop up,  i uninstalled and reinstalled and the 2nd time i got the permission access in time !