Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2018-09-21 11:55 AM
  • 1011 Views
  • 0 Likes
  • 2 In Conversation
Stephanie7048
Aspirant
Aspirant
‎2018-09-21 11:55 AM

I have the arlo smart elite plan and when the new features started it told we were now allowed to have 20 cameras...... However, my plan still only says 15 supported and 15 connected? Is there something I need to do or can I just automatically add my 5 more cameras? It tells me when I go to plans that now 20 cameras are supported but when you go to my plan it still only says 15

Labels:
0 Likes
Reply
Message 1 of 2
1,011
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2018-09-24 02:10 PM

Hey @Stephanie7048,

 

Your Arlo Smart Elite Plan should support up to 20 cameras. Could you provide a screenshot where your plan shows it only supports 15 cameras?

0 Likes
Reply
Message 2 of 2
966
Discussion stats
  • 1 Reply
  • ‎2018-09-21 11:55 AM
  • 1012 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.