Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro -video gone in 2 day old email

Reply
Discussion stats
  • 1 Reply
  • ‎2017-12-10 11:14 PM
  • 1086 Views
  • 0 Likes
  • 2 In Conversation
2cdog
Follower
Follower
‎2017-12-10 11:14 PM
  • I thought the Video's stay for 7 days. I have basic subscription.  Wanted to check a video through email to compare with library only 26 hours later and it wasn't there.  An orange bar popped up saying  "Link for sharing has expired" ! I used to be able to check them days later, within the 7 day period. Why not now ?
Labels:
0 Likes
Reply
Message 1 of 2
1,086
1 REPLY 1
TomMac
Guru Guru
Guru
‎2017-12-11 05:08 AM

Shared video links last only 24 hours.... but should be in the library for 7 days from event

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
1,068
Discussion stats
  • 1 Reply
  • ‎2017-12-10 11:14 PM
  • 1087 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.