Arlo|Smart Home Security|Wireless HD Security Cameras

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Ogge66
Tutor
Tutor

Hello there friends,

 

I'm finding it really hard to believe that this option isn't here but is there any way around it?

Of course I always want to record movements but I don't want push notifications when I'm at home. Surely there must be a way to solve this?!

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steve_t
Master Master
Master

There is. You need to set  up a separate recording MODE for when you're at home and in the rules, turn off the push notifications. Then use the Geofencing mode where you can use ARMED or whatever you're using with push notifications when you're away from home and use your new custom mode when you're at home.

Check out the user manual for the system. It'll run over everything for you

https://kb.arlo.com/4426/Where-can-I-find-user-manuals-for-my-Arlo-cameras

Ogge66
Tutor
Tutor
Wow it was too easy and too obvious 😉
Thank you very much!
Ogge66
Tutor
Tutor

Well now that I added my wifes phone to the geofencing things didn't work out as I expected!

I'm outside the zone and she's at home "in the zone" but the activated mode is "away-mode"...

Is there any solution to this?

Thanks!

JamesC
Community Manager
Community Manager

Ogge66,

 

Is her device logged in to the app with location turned on?

 

JamesC

Ogge66
Tutor
Tutor

Yes!

The problem was solved but disabling geofencing for both our units and then saving. Then turned it back on with both devices!