Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro stopped working. Won't connect to Base Station. Tried resetting or charging battery

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Rockfist
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Follower

My Arlo has completed stopped working. Neither camera will connect to the base station. I've tried resetting and changing the batteries. Any suggestions?

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StephenB
Guru Guru
Guru

Contact support?  https://www.arlo.com/en-us/support/contact.aspx

 

If this happened to both cameras at the same time, it's most likely the base station.  So if you only restarted the cameras, try resetting the base station too.

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StephenB
Guru Guru
Guru

Contact support?  https://www.arlo.com/en-us/support/contact.aspx

 

If this happened to both cameras at the same time, it's most likely the base station.  So if you only restarted the cameras, try resetting the base station too.