Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro plugged in but get message to change batteries

Reply
Discussion stats
  • 1 Reply
  • ‎2018-03-22 08:11 AM
  • 752 Views
  • 0 Likes
  • 2 In Conversation
PAJoe
Follower
Follower
‎2018-03-22 08:11 AM

How do I stop from getting the message to change batteries when I my camera is plugged into a power source and I do not even have batteries in the camera?  I get the message every month and need to unplug and plug back in to get the camera working.

Labels:
0 Likes
Reply
Message 1 of 2
752
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2018-03-22 09:31 AM

Odd. Try removing the camera from Settings, My Devices and resync. Might also be worth restarting the base.

0 Likes
Reply
Message 2 of 2
740
Discussion stats
  • 1 Reply
  • ‎2018-03-22 08:11 AM
  • 753 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.