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Arlo Pro not sending email

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  • ‎2018-01-29 02:30 PM
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ArloProUserHere
Star
Star
‎2018-01-29 02:30 PM

I've stopped getting email notifications?  Been a week at least. Checked my spam folders; nothing.  Haven't changed programing.  The modes are set up to send emails to a verfied address.

 

???

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steve_t
Master Master
Master
‎2018-01-29 02:57 PM

Probably best to contact support for this one. Head to the bottom of the page and click the Contact Support button and go from there

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mhnatt
Luminary
Luminary
‎2018-01-29 09:32 PM

Login to the website or the app and check the library. Do the videos show in the library but just not being emailed? I’m assuming the obvious in that you verified the correct settings.  Check to ensure that Record Video is checked, and as mentioned, check your library to verify that the videos were actually recorded. 

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