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Ok I just connected my 4 cameras after having them in storage for over 3 years. I purchased new batteries and they were working fine. I added a essential spotlight camera and now they stopped recording. I am now reading up on the bad news about the 7 day cloud ending. I will return those 3 essential spotlight cameras I just purchased asap if they only function on a subscription. But as for my old Pro cameras, should I not continue getting the 7 day free cloud storage? About ready to toss all this crap in the trash can.
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Try removing the new cameras from your account and check if the older cameras begin recording.
I have read other users have had to do similar workarounds to get past the arlo subscription blocking.
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@uluwatu wrote:
I am now reading up on the bad news about the 7 day cloud ending.
It hasn't ended. Arlo reversed that decision in response to customer anger. Current details on EoL are here:
- https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life
- https://downloads.arlo.com/images/PDFs/EOL_Policy/arlo-end-of-life-policy-021023.pdf
There is a limit of 5 unsubscribed cameras per account on the free storage. You mention only 4 legacy cameras though, so adding just one Essential shouldn't have changed anything. Plus the Essential would have automatically gotten a trial subscription, so if you are in a country where Arlo offers subscriptions there shouldn't have been any impact on the legacy cameras.
Have you tried making a manual recording while livestreaming?
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