Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Pro not picking up motion ever since update of Arlo app

Reply
Discussion stats
  • 2 Replies
  • 805 Views
  • 0 Likes
  • 3 In Conversation
AJValdivia
Follower
Follower

Not sure what is going on, ever since the "update" my cameras will not pick up motion unless you are within a few feet of cameras.  It was suggested that I need to upgrade!  I may upgrade, but it will be to a different product, not Arlo.

2 REPLIES 2
GizmoGirl67
Aspirant
Aspirant
Need to upgrade.. that’s what you say when you have no clue for an answer. .
I’ve always had issues with cameras. The will detect a car driving by and only when a person is 95% out of view do I get a recording. Thinking on same upgrade, to a different product.
JessicaP
Arlo Employee Retired

Hi AJValdivia and GizmoGirl67,

 

If you have problems with your cameras not detecting motion, try to use the motion detection test to see if your camera detects any motion. You can read this article to learn how to use the test: How do I use the motion detection test for my Arlo device?

 

You can also read this article to learn how to optimize motion detection for your Arlo camera: How do I optimize motion detection for my Arlo camera?