- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Battery is completely dead will not charge "changed battery" camera will not work after changing batteries.
Labels:
- Related Labels:
-
Troubleshooting
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ray-burn,
Are you using the charging cable and power adapter that came with your Arlo Pro camera kit? What is the LED behavior on the camera?
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes I am using the orginal charger and cable, the camera will not response in any way.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The camera should run by just being plugged in - do you see any LED activity on the camera when you do so? If not, you can try a different charger from a recent phone that supports 5v and 9v like the Arlo charger. Any luck?
You may have to use the following directions to get a dead battery charging again:
https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do