Arlo|Smart Home Security|Wireless HD Security Cameras
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Ray-burn
Aspirant
Aspirant

Battery is completely dead will not charge  "changed battery" camera will not work after changing batteries.

3 REPLIES 3
JamesC
Community Manager
Community Manager

Ray-burn,

 

Are you using the charging cable and power adapter that came with your Arlo Pro camera kit? What is the LED behavior on the camera?

 

JamesC

Ray-burn
Aspirant
Aspirant

Yes I am using the orginal charger and cable, the camera will not response in any way.

jguerdat
Guru Guru
Guru

The camera should run by just being plugged in - do you see any LED activity on the camera when you do so? If not, you can try a different charger from a recent phone that supports 5v and 9v like the Arlo charger.  Any luck?

 

You may have to use the following directions to get a dead battery charging again:

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do