Arlo Pro makes clicking sound

[jkmail]

I got this camera when It 1st came out. I hear a clicking sound all the time . Is this a firmware problem or a camera problem.????

[jguerdat]

What's the light level? Maybe it can't decide between day and night vision.

[cbby]

Mine does too! Its a repeated clicking sound (like a fan) and I'm on the latest firmware.

[JimChevy]

Same issue here and the most recent firmware installed. I have 4 pros, 2 inside and 2 outside and all make that clicking noise at night.

[BansheeRider]

Mine does during live view. I don't care because they operate flawless otherwise and it doesn't affect the video/audio quality.

[JamesC]

cbby, JimChevy

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC

[cbby]

I did open a ticket - and its been days and NOBODY has responded. 

For the $650 I spent, I'd expect more. 

[JamesC]

cbby,

I have reviewed your case and it appears an agent has reached out to you requesting more information. Please refer to your open support ticket.

JamesC

[Blurryvision]

I have this same problem: daytime or night time, live view or recorded video.  It's a constant ticking / clicking like a fan.  Video works great but this consntat ticking is driving me nuts.

[JamesC]

Blurryvision,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC

[Blurryvision]

Thank you, I'm going to work with support right now.  But if they want to charge me to ship the device back, I'm going straight back to Best Buy to exchange my Arlo Pro camera system.  I want to love this product, but this will be my SECOND exchange.  Hopefully 3rd time is a charm.