Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro issue connecting after viewing or recording a video clip

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Bledsoe1977
Follower
Follower

Everything works fine until I view for an extended period of time (more than 1 minute) or record a long clip longer than a few minutes.  Once I do, it either stalls on "connecting" or "camera has timed out".   Yet other cameras will work fine.   I can then go and recreate the problem on any given camera.  This issue just started in the last few weeks.  Also getting "Camera is busy completing another action" when trying to connect back in.

2 REPLIES 2
JPC
Prodigy
Prodigy

You're not alone.. Exactly what I'm experiencing also.. It could be a Server issue or a bad firmware update.. I'm hoping it's a Server issue Else if it's related to firmware then there's a chance of a brick system going on to some of us... Get ready with your warranty coz' you might need it.. 

ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support