Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro failed battery

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  • ‎2017-12-07 05:41 PM
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RobertKilmer
Aspirant
Aspirant
‎2017-12-07 05:41 PM

Arlo Pro only a few month old and the A-1 battery failed already.  I have two cameras and swapping batteries show one brand new battery has suffered infant mortality.  It blinks orange every 15 seconds or so... nothing else.  Does Arlo warrant their products, or do I have to shell out more money for a (hopefully) better battery?

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jguerdat
Guru Guru
Guru
‎2017-12-07 06:07 PM

As noted in the documentation that came with your system, the warranty is for 1 year (longer in certian countries). Open a case with support.

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Apprentice
Apprentice
‎2017-12-08 12:09 AM

You got a lemon. Invoke your warranty rights.

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