Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro camera works but won't detect motion all of a sudden. Tried motion test, no light on.

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Brilis
Follower
Follower

Hey all, 

 

I have a 4 camera set up. 3 are non pro models. My front door is the Arlo Pro. About a year old, maybe less. Never had a problem with any of them. Now all my cameras except my front door (pro model) works fine. Front door does not detect motion. I checked all settings, everything is good. When I turn it on, it works fine. It will not pick up motion which as I said is on. Sensitivity is good. 

 

When I put it on to check motion, notihing. No light on it, nothing. Just wondering what to maybe try. 

 

Thanks.

 

Brian

Model: VMC3040 | Arlo-Q HD with Audio
StephenB
Guru Guru
Guru

Sounds to me like you should contact Arlo support next.  https://www.arlo.com/en-us/support/contact.aspx