Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 3 Replies
  • 459 Views
  • 0 Likes
  • 2 In Conversation
TBacon
Guide
Guide
The camera seems to have several issues. It constantly goes offline. It’s my closest camera to the base station. I’ve tried resynching but that doesn’t help. Now the battery shows 5% strength. I replaced the batter and it remains at 5%. Now I tried powering directly with mains line and still shows 5% battery.
3 REPLIES 3
jguerdat
Guru Guru
Guru

Have you swapped batteries around between cameras? You can use the Contact Support link at the bottom here for hardware problems that can't be solved here.

TBacon
Guide
Guide
Yes, I have. Same result. Shows 85% on original camera but when moved to problem camera it shows 5% and won’t update at all.
jguerdat
Guru Guru
Guru

Use the link mentioned above for a hardware problem.