Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro camera no longer detects audio and records video

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MMSL
Follower
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I recently did the firmware update and have found that even thought I've set my device rules to record video and send a notification when audio is detected, it no longer works. It will work if set to trigger by motion. I have a dog and want the camera to record and notify me when my dog is barking. 

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  • jguerdat
    Guru
    Guru

    Do you mean the switch from the old interface that uses Library to view recordings to the new one that uses Feed? There's been no new firmware updates.

     

    If so, read this:

     

    https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

     

    You may want to post screenshots of your automations so we can offer suggestions. Check the camera settings in Default Mode Settings as well as in any rules to ensure the audio detection is set up properly.

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jguerdat
Guru Guru
Guru

Do you mean the switch from the old interface that uses Library to view recordings to the new one that uses Feed? There's been no new firmware updates.

 

If so, read this:

 

https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

 

You may want to post screenshots of your automations so we can offer suggestions. Check the camera settings in Default Mode Settings as well as in any rules to ensure the audio detection is set up properly.