Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro battery fast drainage than few months ago

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DW15
Aspirant
Aspirant

My camera betteries drained all juice in 3 weeks. Nothing changes on position or connections on any cameras or base station. Called arlo, they said they don't know. What a horrible answer. It must be the firmware update that causes the battery drainage. All cameras worked fine before and batteries last 4 months. How could all sudden that the battery drains so fast? Anyone has this problem too?

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pc2k17
Hero
Hero

There are well over a dozen threads on this issue with 1500+ replies. Take a look at the other threads for more info.

 

Arlo is aware of a battery drain issue for some people. They are currently testing new firmware to address this issue.

JessicaP
Arlo Employee Retired

Hey @DW15

 

Our engineering team is aware about the rapid battery drain that some users are experiencing and is currently investigating the problem. We appreciate your patience and understanding about this and will provide any update as soon as we have more information to share.