Arlo Pro Won't Charge

[deedom]

I have 4 Alro Pro cameras and once they are low on battery i typically take them down and plug them into the wall until they are charged up.

One of my cameras stays at 0% no matter how long I charge the battery - I've only had these long enough for a handful of charges... is this battery toast?  Am i doing something wrong?  I'm using the cable/charger that came with the set.

Thanks

[Streak2]

See here

https://kb.arlo.com/000059145/My-Arlo-Pro-or-Arlo-Pro-2-camera-battery-isn-t-charging-what-do-I-do

[deedom]

Thanks - 

I've already tried most of this, the arlo app shows the charging icon but it stays at 0%.  I'll move step 7 and I'll take down another camera and swap batteries to try and narrow down the problem further.  

[jguerdat]

To preven future issues, charge the battery when you get the low battery warning (15%) email instead of depleting further.