Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Pro VMB4000 Camera will not stream

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BernieTorres
Aspirant
Aspirant

I have noticed that after the new software update that my cameras will not stream live until I stop them and start them again. I can hear audio but streaming does not occur until they are stopped and restarted. Is there a fix on the horizon or do I need to resync the cameras? I am accessing my cameras through IPad and iPhone

Model: VMC4030 | Arlo Pro Wire-Free Camera
5 REPLIES 5
Espejo1128
Aspirant
Aspirant

Having the same issue but restarting is not working.

Model: VMC4030 | Arlo Pro Wire-Free Camera
ShayneS
Arlo Moderator
Arlo Moderator

- BernieTorres, Espejo1128,

 

Which model device & OS are you running?

 

 

- BernieTorres,

 

Are your cameras, Base Station & Arlo Mobile App up to date.

Espejo1128
Aspirant
Aspirant

All frimware is up todate for my connected devices as is the app.

BernieTorres
Aspirant
Aspirant

My Arlo app is up to date. On my IPad I am running OSi 12.1. I have noticed that on my IPhone camera streaming works without starting-stopping and restarting. So the problem just seems to be occurring when only using my iPad.

In regard to camera and base station updates, I’m not sure how to update the base station (I was under the impression that like any online device that would be sent via the internet by the manufacturer). Please enlighten me if there is a way to do this. Thanks

ShayneS
Arlo Moderator
Arlo Moderator

BernieTorres,

 

Which model iPad is this?