Arlo Pro VMB4000 Camera will not stream

[BernieTorres]

I have noticed that after the new software update that my cameras will not stream live until I stop them and start them again. I can hear audio but streaming does not occur until they are stopped and restarted. Is there a fix on the horizon or do I need to resync the cameras? I am accessing my cameras through IPad and iPhone

[Espejo1128]

Having the same issue but restarting is not working.

[ShayneS]

- BernieTorres, Espejo1128,

Which model device & OS are you running?

- BernieTorres,

Are your cameras, Base Station & Arlo Mobile App up to date.

[Espejo1128]

All frimware is up todate for my connected devices as is the app.

[BernieTorres]

My Arlo app is up to date. On my IPad I am running OSi 12.1. I have noticed that on my IPhone camera streaming works without starting-stopping and restarting. So the problem just seems to be occurring when only using my iPad.

In regard to camera and base station updates, I’m not sure how to update the base station (I was under the impression that like any online device that would be sent via the internet by the manufacturer). Please enlighten me if there is a way to do this. Thanks

[ShayneS]

BernieTorres,

Which model iPad is this?