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Arlo Pro Stopped Pushing Notifications

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gd26
Aspirant
Aspirant

I have a system with 3 Arlo Pro and 1 Pro 2 for a month now.. Everything has worked fine and I've been happy with it until today when I stopped receiving audio notifications on my cell phone. It is not an issue with my cell phone, audio volume is on. The cameras are recording and I can see the videos.. I read some other troubleshoot suggestions and chose to re-boot the base station. Nothing changed. I really have no idea what happened. Any help here is appreciated.

Model: VMC4030 | Arlo Pro Wire-Free Camera

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gd26
Aspirant
Aspirant

Tried rebooting the base station twice, didn't work. Uninstalled and re-installed the app on my cell phone. That did it. Notifications are being pushed again. Thanks!!

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Model: VMB3000 | Arlo Base Station

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DubYa89
Aspirant
Aspirant

Have you tried logging in through a another phone?

Model: VMB3000 | Arlo Base Station
migman_2001
Luminary
Luminary

Not clear on what the issue is? You say notifications and then mention audio notifications (no sound?)

I would check you rules settings in the Arlo app to make sure push is still set up for each camera.

You might uninstall/reinstall app on your device.

Check your phone settings to make sure notifications/sounds are set correctly. for the Arlo app.

Reboot base station.

Any recent software updates (app/Os/Arlo) could have inadvertently changed a setting.

gd26
Aspirant
Aspirant

Tried rebooting the base station twice, didn't work. Uninstalled and re-installed the app on my cell phone. That did it. Notifications are being pushed again. Thanks!!

View solution in original post

Model: VMB3000 | Arlo Base Station