Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Sound Cuts In/Out While Live

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knighteyes
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Arlo Pro sound coming from camera feed cuts in/out every second during live feed.  If I playback a video from my library, the sound is perfectly clear.  I have 3 cameras placed at different distances from the base unit at 3, 20, and 30 feet from base.  All cameras have the same issue only during live feed.  Microphone and sound are turned on.  Brand new system just hooked up today. I don't think internet upload/download speeds are a factor since my video playback sound is perfect.   Any ideas?

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steve_t
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Master

What are your internet speeds? Bear in mind that recording audio only needs the audio data to upload to the Arlo servers. Live streaming has the audio going from the camera to the base station to the servers to the internet and back to your device along with the video data