Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro - Not Loading Live Camera feed properly for iOS app

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  • ‎2018-07-06 01:18 PM
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Cstat311
Aspirant
Aspirant
‎2018-07-06 01:18 PM

Since the last update, every time I click on "LIVE" on any of my two camera feeds, the loading symbol keeps spinning. I have to click on another tab such as "Library" or "Mode" and then go back to devices and click on "Live" again for it to work.  Definitely frustraiting!! When I first got Arolo back in December of last year, it worked pretty much flawlessly. Then the past 2 or 3 months has defintely seemed to have a few issues.  

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JamesC
Community Manager
Community Manager
‎2018-07-09 02:40 PM

Cstat311,

 

Are you using the latest version of the Arlo mobile app available from the app store? What model iOS device are you using and what OS version is it running?

 

JamesC

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