Arlo|Smart Home Security|Wireless HD Security Cameras
× Some customers in Australia and New Zealand regions may be experiencing problems with live streaming and motion recordings not saved to library. We are working to resolve this issue, please see status.arlo.com for the latest information.
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  • ‎2018-12-24 02:22 AM
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Cornell464
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‎2018-12-24 02:22 AM

My Arlo Pro motion detection goes off when I open the App remotely to view cameras.  This only happens with cameras located inside the home.  Also not that it doesn't matter what type of device I use to open the App - Ipad, Windows 10, or Samsung Galaxy S9.  Very annoying as I open the App to vies motion detected alarms and then more motion alarm are triggered one after the other once I have opened the App???  Any help would be appreciated.

 

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ShayneS
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Arlo Moderator
‎2018-12-28 03:12 PM

Have you contacted customer support regarding this issue?

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