Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Motion Detection Goes Off When Viewing Remotely

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Cornell464
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My Arlo Pro motion detection goes off when I open the App remotely to view cameras.  This only happens with cameras located inside the home.  Also not that it doesn't matter what type of device I use to open the App - Ipad, Windows 10, or Samsung Galaxy S9.  Very annoying as I open the App to vies motion detected alarms and then more motion alarm are triggered one after the other once I have opened the App???  Any help would be appreciated.

 

Model: VMC4030 | Arlo Pro Wire-Free Camera
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ShayneS
Arlo Moderator
Arlo Moderator

Have you contacted customer support regarding this issue?