Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 3 Replies
  • ‎2018-09-09 11:21 AM
  • 1780 Views
  • 0 Likes
  • 2 In Conversation
LLOYDJONES
Aspirant
Aspirant
‎2018-09-09 11:21 AM

Installed my cameras yesterday but there seems to be a minimum of 2 minute delay while watching live stream. Is this common ?

i have full WiFi signal on all cameras, it doesn’t make any sense !

can anyone advise me on how to correct this issue ?

Labels:
0 Likes
Reply
Message 1 of 4
1,780
3 REPLIES 3
Streak2
Master Master
Master
‎2018-09-09 02:10 PM

There is always going to be some delay but it should not be as much as 2 minutes.

What is your internet up/down speed?

0 Likes
Reply
Message 2 of 4
1,768
LLOYDJONES
Aspirant
Aspirant
‎2018-09-09 02:26 PM

My down load speed is 5.23 and upload speed is 0.59

0 Likes
Reply
Message 3 of 4
1,763
Streak2
Master Master
Master
‎2018-09-09 02:34 PM

See here

 

https://kb.arlo.com/000039109/What-are-the-minimum-requirements-for-installing-and-using-my-Arlo-sys...

 

there is a minimum requirement of 1 Mbps upstream. That could be your issue.

0 Likes
Reply
Message 4 of 4
1,760
Discussion stats
  • 3 Replies
  • ‎2018-09-09 11:21 AM
  • 1781 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.