Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro H14 not staying connected

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Lmsaeling
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My older Arlo Pro H14 cameras are not staying connected, even with full batteries and sitting next to router. I’ve followed all guidance including factory reset and reconnecting. What is wrong?

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StephenB
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@Lmsaeling wrote:

My older Arlo Pro H14 cameras are not staying connected, even with full batteries and sitting next to router. I’ve followed all guidance including factory reset and reconnecting. What is wrong?


Are all cameras going off-line at the same time?

Is the base showing off-line when the problem happens?

Does restarting the base make any difference?