Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Account using obsolete e-mail address

Reply
Discussion stats
  • 1 Reply
  • ‎2024-08-24 09:28 AM
  • 399 Views
  • 0 Likes
  • 2 In Conversation
djgriffid
Follower
Follower
‎2024-08-24 09:28 AM

I had created an account over 5 years ago with a work account email address. I have since retired and the work email has been decommissioned. Unfortunately I do not remember the password to the old account and therefore would not be able to receive any password resets. How can I have the account 'moved' to a personal email?

Labels:
0 Likes
Reply
Message 1 of 2
399
1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator
‎2024-08-26 09:30 AM

I have reached out to support regarding the trouble you are having getting into your account due to an old email address. Support will be reaching out to you as soon as possible. 

0 Likes
Reply
Message 2 of 2
353
Discussion stats
  • 1 Reply
  • ‎2024-08-24 09:28 AM
  • 400 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.