Arlo Pro Camera won't charge

[lcheme]

I searched the community and found the topic, shows it's solved.  Not True, I tried everything on there and both of my cameras will not charge at all.  I've only had the cameras about 5 months and it's very frustrating.  These are very expensive and I can't believe these things aren't working.  This is a product design flaw and Netgear should be either fixing them or refunding the $.  Can someone please tell me what I can do to charge these cameras!  

Thanks

[TomMac]

Sometimes when a li-ion get to low, it won't charge as normal... it must be pushed a bit by mutli attemps

PS.. the original adapter and cable MUST be used, a normal usb adapter will run but not charge the Arlos

see; https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do